Support

Last updated: 10 August 2026

Email support@dipper-app.com and we will get back to you within two working days. Including your device model and Android version helps us a lot.

Common questions

Search isn't finding anything near me

Dipper needs location permission to search nearby. Check Settings → Apps → Dipper → Permissions → Location on your device. If you would rather not share location, type an area name into the search bar instead.

Do I need an account?

No. Discovery, place details and the randomizer all work in guest mode. You need an account only for groups, chat, votes, reviews and photos.

How do I leave or delete a group?

Open the group, tap the title, then Leave Group. Group admins can delete the group entirely from the same menu.

Someone is behaving badly

Use the Report option on their message, review or profile, or block them outright. See our Community Rules for what we do next.

How do I get my data, or delete my account?

Both are in Profile → Settings. Full instructions are on the account deletion page.

Opening hours or details for a place are wrong

Place data comes from HERE and Google, and we cannot edit it directly. Report it to the provider, or tell us and we will pass it on. Always confirm with the venue before you travel.

I'm not receiving notifications

Check that notifications are enabled for Dipper in your device settings, and that you have not muted the specific group in the app.

Reporting a security issue

If you have found a vulnerability, please email support@dipper-app.com with the details rather than posting publicly. We will acknowledge within three working days.